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Frequently Asked Questions (FAQ)

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General Conference Questions

Where will the conference sessions be held?

The Conference Sessions will be held at the Crown Promenade Hotel from 20 - 22 September 2019.

How much will the conference cost?

Please click on the link below to be redirected to the registration page.

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What is included in my conference registration fee?

Member and Non Member Delegate Registration Includes:

  • Admission to all conference sessions
  • Admission to the trade exhibition
  • Morning/Afternoon teas and lunches
  • Welcome Reception Friday 20 September 2019
  • Conference Dinner Saturday 21 September 2019
  • Conference satchel & Pocket Program
  • Name Badge
  • Delegate Listing

What is the dress code for the conference?

During the conference days, smart casual attire is preferred.

For the Welcome Reception, smart casual attire is recommended and for the Conference Dinner, lounge suit/ evening wear is recommended.

What is the climate in October in Melbourne?

Spring in Melbourne see's weather to begin to warm up reaching average temperatures between 15°C (59°F) - 20°C (68°F) and dropping to an overnight low of 10°C (50°F). October can bring rain, so come prepared for 4 season's in a day.

Can I bring extra guests to the social functions?

Yes, extra tickets to both the Welcome Reception and the Conference Dinner can be purchased up until Wednesday 4 September 2019. You can select the additional tickets when registering for the conference.

Additional Welcome Reception tickets can be purchase for $100.00 per ticket and additional Conference Dinner tickets can be purchased for $170.00 per ticket.

Register online or contact Consec - Conference and Event Management on +61 2 6252 1200 or via email at .

All prices are in AUD$ and include 10% GST.

I need to change my accommodation. Who should I contact?

Consec - Conference and Event Management

PO Box 3127
BDC ACT 2617

T: +61 2 6252 1200

Is there car parking available?

Crown has two car parks with over 5000 spaces. Please click the link below to be redirected to the Crown Melbourne website. The website provides information about parking, parking fees and maps of the car parks.

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Registration Fees and Related Questions

How do I register for the conference?

Registrations are accepted via the registration page on this website. Please click on the link below to be redirected to the registration page.

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When does Early Bird registration end?

Early Bird Registration fees are available up until Wednesday 31 July 2019.

What is the cut-off date to register online?

Late registration fees are available through until Tuesday 10 September 2019. Registration will be available onsite after this date at the late registration prices.

I need to cancel; is there a cancellation policy?

Delegates who find themselves unable to attend the conference after submitting a registration form are most welcome to nominate a substitute. In the case of a cancellation, delegates must inform Consec - Conference and Event Management in writing of their inability to attend. A refund of the registration fee, less a cancellation fee of $110.00 (AUD) including GST will be made on or before 20 August 2019.

NO refunds will be made to anything after the 16 August 2019.

All refunds prior to 16 August 2019 will be made after the conference. Any changes made to a registration within seven (7) days of the conference will incur a $40.00 administrative fee.

Will my details be published in the delegate list?

In registering for this conference, relevant details will be incorporated into a delegate list for the benefit of all delegates (name and organisation only - in accordance with the Australian National Privacy Act), and may be made available to parties directly related to the conference including Consec - Conference and Event Management, the Conference Organising Committee, venues and accommodation providers (for the purposes of room bookings and conference options), key sponsors (subject to strict conditions) and parties associated with related conferences.

If you do not wish your details to be published in the delegate list please tick the "No, i do not wish to be included on the delegate list" box on the registration form.

Who do I contact with questions regarding the 2019 Australia & New Zealand Rhinologic Society Conference?

Consec - Conference and Event Management

PO Box 3127
BDC ACT 2617

T: +61 2 6252 1200

Where do I find further information about obtaining a visa letter to attend the conference?

For further information on visas and obtaining a visa letter please click on the following link:

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What security is available for online payments?

PCI Compliance - Security of the Cardholders Account Data
Consec's online payment system is PCI (payment card industry) version 3 level 1 compliant - this is the highest standard possible.
Within this certification, our payment system is required to:

  • Perform yearly onsite audits by a PCI DSS QSA
  • Perform external penetration tests of our sites once a year
  • Perform internal/ external vulnerability tests once a quarter
  • Program guard against the top ten internet vulnerabilities called OWASP top 10.
  • Deploy a Web Application Firewall which inspects every packed (data intrusion, SQL injection, Request Site Forgery XSS..)
  • Deploy File Integrity Monitors
  • Safe Log Files and guard log files against tampering
  • Double encrypt sensitive data once with Rijindael 128bit and a second time RSA 2048 bit key length
  • Follow separation of keys
  • Lock keys in an unreachable vault
  • Recycle passwords every 90 days
  • Perform background checks for new employees with the Federal Crime Authority
  • Employ Development Lifecycle Processes and Procedures
  • Onboard/ Off Board employees
  • Minimize access to sensitive systems


General Information


The information on this website is correct at the time of providing, however, the organisers reserve the right to change the information where necessary without notice.

Attendees are advised that photographs may be taken during the conference and reproduced for promotional purposes.

Liability waiver?

In the event of industrial disruptions, the 2019 Australia & New Zealand Rhinologic Society Conference and the organisers accept no responsibility. In the event of the venue becoming unusable or other circumstances or the need to cancel the conference, there can be no liability on the 2019 Australia & New Zealand Rhinologic Society Conference or the organisers.

Do I need to wear a name badge?

Your name badge is your entry to the 2019 Australia & New Zealand Rhinologic Society Conference sessions and trade exhibition.

If you misplace your name badge, please see the Consec - Conference and Event Management staff at the registration desk for a replacement.

No Smoking Policy?

Smoking is prohibited inside the Crown Promenade Hotel. All buildings are 100% smoke free. Most restaurants and bars are smoke free as well.

Please contact the Crown Promenade Hotel on (03) 9292 6688 for more information about where to smoke at the venue.

Do you have any specific needs?

We endeavour to ensure delegates with specific needs attending the conference are catered for.

Should you require particular assistance, please make a note on your registration form or contact Consec - Conference and Event Management via email:

Do I need personal insurance?

Delegates shall be regarded in every aspect as carrying their own risk for loss or injury to persons or property, including baggage during the 2019 Australia & New Zealand Rhinologic Society Conference.

We strongly recommend that at the time of booking your travel and tours you take out a travel insurance policy of your choice.

The policy should include the loss of deposit through cancellation, medical insurance, loss or damage to personal property, financial loss incurred through disruptions to accommodation or travel arrangements due to strikes or other industrial action.

The organisers are in no way responsible for any claims concerning insurance.

What does the Goods and Services Tax (GST) mean?

A goods and services tax of 10% is levied on most purchases in Australia and is included in the purchase price of the goods or services.
You may be eligible for a refund of the GST on goods purchased in Australia. For more information click on the following link:

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Data Processing Consent?

Why we ask for your consent

We are committed to protecting the privacy of all personal data you provide us for the 2019 Australia & New Zealand Rhinologic Society Conference.

Data Controller Contact

Consec – Conference and Event Management
PO Box 3127 BDC ACT 2617
Ph: 02 6252 1200
Point of contact: Barry Neame

Why are we processing your personal data?

We ask for your personal data to facilitate your involvement in Conferences and Events and/or memberships run by Consec – Conference and Event Management.

Other third parties that will have access to your personal data

Your data will be shared with other organisations and third parties in order to process your sponsorship/registration/exhibition/presentations. These may include but are not limited to our Exhibition provider, App provider, Ecommerce, Hotels and Printing provider.

How long will we store your personal data?

Your personal data will be retained by us after the conclusion of this event and for promotion of any future Australia & New Zealand Rhinologic Society Conferences and further correspondence with the Australia & New Zealand Rhinologic Society.

Delegate List

If you do not wish for your details to be published in the delegate list please select on your registration 'I do not want my name to appear on the delegate list'. This is located on the Data processing consent page of the registration form.



Principal Sponsor


Major Sponsor

Karl Storz

Welcome Reception Sponsor

Smith and Nephew

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